Contact Shein Australia Customer Service
Shein Australia Phone Numbers and Emails
Toll-Free Number:
-
(844) 802-2500The number is currently not in service
Shein Australia Emails:
Customer Service
Jobs/ Career
Legal
Copyright Infringement Inquiries
Contact Information
Shein Australia Website:
Shein Australia Help Center:
Corporate Office Address:
SHEIN Distribution Australia Pty Ltd
Level 5, 447 Collins Street
Melbourne,
Victoria
3000
Australia
Other Info (opening hours):
Other Locations:
SHEIN Privacy Office
12 Marina Boulevard
#15-01, Marina Bay Financial Centre,
Singapore 018982
How Good is Shein Australia's Customer Service?
Summary of Shein Australia Customer Service Calls
10.9K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shein Australia?
Shipping and Delivery Question:
- “Parcel delivered to wrong address”
- “Package not delivered”
- “Tracking order”
Return/ Replace Question:
- “About returning items”
- “Change address”
- “Want to change my address on my order”
Request for Information Question:
- “Why my order has been paid but still under risk verification?”
- “Question about returns”
- “Order enquiry”
Refund Question:
- “Refund”
- “My refund of 129 dollars”
- “Refund amount is incorrect”
Payments and Charges Question:
- “My $30 coupon did not apply at payment”
- “About payment”
- “About transaction”
Product/ Service Question:
- “Product did not received”
- “Im not being able to produce with my purchase it says network error”
- “Damaged products”
Activation/ Cancellation Question:
- “Imy phone number is wrong and I want to cancel my order”
- “To cancel an order”
- “I want to cancel my order”
Cards Question:
- “Someone has been using my credit card”
- “E gift card”
- “Gift card issue”
Account Question:
- “Account recovery”
- “I lost my account detail”
- “Account problem”
Staff Question:
- “Customer service”
- “Need to contact customer service”
- “I can't contact Shein because I can't find customer service and I tried to call them was wrong number.im very disappointed.my parcel still received yet.”
Website/ Application Question:
- “Unabel to find my order online”
- “Website issues”
- “I think I may have been scammed on shein website”
Other Question:
- “Redund”
- “Order problem again”
- “Having difficulty”
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Shein Australia