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Unreasonable security protocol

Shein Australia - Unreasonable security protocol
Shein Australia - Unreasonable security protocol
Shein Australia - Unreasonable security protocol
Shein Australia - Unreasonable security protocol
Shein Australia - Unreasonable security protocol
Shein Australia - Unreasonable security protocol
I purchased countless items from Shein paid for from savings all bought online paid processed and delivered including 3 orders 3 days prior to issue After placing 3 orders all paid processed and now confirmed in transit for delivery and snapshot and attached to my...
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ID
#3900136 Review #3900136 is a subjective opinion of poster.
Cons
  • Unreasonabl security protocol never experienced at shein
Loss
$750
Preferred solution
Full refund
New Reviewer

No body answered

Shein Australia - No body answered
Shein Australia - No body answered
Shein Australia - No body answered
Shein Australia - No body answered
Shein Australia - No body answered
Damaged good when delivered Boxes damaged and broken Earings damaged the backing scwashed would like a refund for the 2 pair of earrings st
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ID
#4048860 Review #4048860 is a subjective opinion of poster.
Cons
  • Packaging
Preferred solution
Full refund

Missing item

Order # GSHNWH51T001EHN It was estimated by the 18 Sept Then I received an email saying there will be a small delay. But I didn't receive a date. Could you please tell me where my package is?
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ID
#4042992 Review #4042992 is a subjective opinion of poster.
Location
Brisbane, Queensland

Cant contact them for a return

I am trying to contact them to do a return and swap because the shoes i got are too small, their customer service is just like a ferris wheel, it goes round and round and you cant get an answer.

User's recommendation: Just dont buy from them.

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ID
#4042952 Review #4042952 is a subjective opinion of poster.
Location
Karabar, New South Wales
New Reviewer

Order l placed hasn't been confirmed. Too much money has been taken from my account

I placed an order on Saturday evening. No confirmation has been received. Order total was $53 yet more has been taken from my account. I have shopped from you several times before. Wont be again if my goods and refund of overpaid is not forthcoming.
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ID
#4042588 Review #4042588 is a subjective opinion of poster.

I received order but the Bach chain is not working

Shein Australia - I received order but the Bach chain is not working
Shein Australia - I received order but the Bach chain is not working
Hi I received my dress however the back chain is not working . I cant push the chain to cover the back. I am afreadinif I put the pressure if May break . From half way through I cant pull it up

User's recommendation: I so t recommend this product until my issues get sorted .

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ID
#4039809 Review #4039809 is a subjective opinion of poster.
Location
Newcastle, New South Wales

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New Reviewer

Order

I placed an order a week days and have had no confirmation of the order no response from shein after emailing . But of course my money has been taken with afterpay. Retailer: Shein Australia Merchant order number: CGN220924****8680**** Total $90.75 AUD

User's recommendation: Not recommended.

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ID
#4039169 Review #4039169 is a subjective opinion of poster.
Cons
  • No acknowledgment of order placed
  • No customer service
Loss
$90
Preferred solution
Contact me to confirm my order has been sent !

I haven’t received one of my orders

Will have to wait till someone actually calls me as I cant write the incident in this box will say its a delivery problem
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ID
#4033593 Review #4033593 is a subjective opinion of poster.
Location
Devonport, Tasmania
New Reviewer

Emergency-Shein tracking

Shein Australia - Emergency-Shein tracking
Original review updated by user Sep 30, 2022
Hi, my name is Siena & I have a problem with the package I ordered yesterday. I ordered it last night on the 29th of September. I currently live in Australia, Melbourne and I know the Shein orders take up to 2 weeks max to come to me. I ordered this one package that...
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ID
#4033405 Review #4033405 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

I've not received my order yet

Shein Australia - I've not received my order yet
I have not received my order. I went to my local courier to that is Australia post. They have not received yet as in shein app it says waiting to pick up.

User's recommendation: Do not shop if you don't know.

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ID
#4032683 Review #4032683 is a subjective opinion of poster.
Location
Bawley Point, New South Wales

Trying to return order

I have been trying to return items for nearly 4 hours. I used a different email to purchase my latest order however when l tried to log in the system said it did not recognise my email. I then tried to contact them through my other email however they told me they cant do the return until l log into my other email which l cant do.. l then tried to find a phone number which is yours l cant get anywhere soooo frustrated all l want to do is return items or actually have a conversation with someone or a bloody phone number have never had this trouble with any other service so terrible!!!
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ID
#4032615 Review #4032615 is a subjective opinion of poster.
Location
Melbourne, Victoria

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New Reviewer

Cost of clothing

I wish to cancel the order as I cannot afford the amount that has been charged for the items. I had no idea that it was going to cost so much
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ID
#4031947 Review #4031947 is a subjective opinion of poster.
Loss
$779
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want to cancel 2 items from my order

Shein Australia - I want to cancel 2 items from my order
Shein Australia - I want to cancel 2 items from my order
Shein Australia - I want to cancel 2 items from my order
Hi I just placed an order and by mistake I clicked the same item twice. I just want only one of each. Im writing to cancel the doubles. 1.plus solid curved hem notch neck blouse -light blue 2. Plus plaid pattern button up flap pocket front overcoat- black and white Please cancel the above two items and refund. Thank you
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ID
#4030131 Review #4030131 is a subjective opinion of poster.
Location
Adelaide, South Australia
New Reviewer

I just want to know why my last order is not on my order list I ordered on the 22 of September

I brought legging on the 22nd of September and not sure if my order went through The bank statement showed that the money came out but not sure if the order Went through as it doesnt show on my orders for that date . But it said the delivery date will be on the 5th of October could you please see What is happening to my order Yours sincerely Heather Macfarlane

User's recommendation: I would still recommend it to people.

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ID
#4029584 Review #4029584 is a subjective opinion of poster.
Location
Melbourne, Victoria
New Reviewer

Package says delivered but hasn't been

I got the email saying my shein package has arrived and been signed for but it has not been and I cannot get in contact with anyone
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ID
#4028395 Review #4028395 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Just an inquiry

Shein Australia - Just an inquiry
Hi there its not a complaint I just wanted to inquire about one of my orders :) I just wanted to know why an order I placed lastnight was shipped before an order I made 5 days ago thats all thankyou xx
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ID
#4027126 Review #4027126 is a subjective opinion of poster.
Location
Christchurch, Canterbury

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